MTN has announced the closure of its physical stores nationwide today following subscribers’ outrage that greeted the telecoms regulator’s directive that telecoms companies should bar unregistered phone lines. 

Following the outrage by subscribers across the country, the Nigerian Communications Commission (NCC) has directed all telecoms companies to reactivate SIM cards barred due to issues with the linking and verification of National Identification Numbers (NIN). 

During the weekend, telecom operators including Airtel, Globacom, and 9mobile disconnected millions of lines in compliance with the Nigerian Communications Commission’s (NCC) directive.

“Please, be informed that our shops nationwide will be closed today, 30th July. We are available 24/7 to support you via our digital channels,” MTN says in a statement following the outrage witnessed at some of its outlets in parts of the country.

The reason for the closure is currently unknown, although there have been reports of vandalism at some MTN shops across the country.

Reason for SIM Blockage
NCC had previously emphasised that the NIN-SIM linkage exercise by the Federal Government is crucial for enhancing national security and ensuring the accuracy of the national SIM ownership database.

The deadline for NIN-SIM linkage has been extended multiple times since December 2023. The most recent deadline was set for July 31, 2024, after being previously extended from April 15, 2024. Despite these extensions, many SIM cards remain unlinked with verified NINs.

Earlier on Monday, telecom operators dispelled rumors that the recent barring of SIMs was an attempt to hinder a planned protest scheduled for August 1.